We Make 'IT' Happen
Laguna Hills CA: (949) 415-5650
Sr. Salesforce Administrator Consultant Position ID: SFA1-1201
The Sr. Salesforce Administrator Consultant will interface with key stakeholders, translating business requirements into SFDC. Additionally, the analysts will possess hands-on SFDC Admin skills. She/he will understand how changes may impact the entire user universe and will work to educate and provide detailed information for the purposes of governance decision making by the business. He/she will also administer to multiple SF installations and clients.
Oversee current Service Cloud and Sales Cloud environments while assisting with the vision and standards for new Salesforce.com solutions.
Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow.
Maintain the functional areas of data management, accounts, contacts, leads, opportunities, etc.
Manage data migration and data cleansing from existing applications and spreadsheets into new Salesforce.com applications.
Maintain user roles, security, profiles, workflow rules, etc..
Assist with the training of new and existing end users.
Create, execute and maintain automated customer communications at various stages of the customer lifecycle.
Maintain system metrics to track trends in usage and data integrity.
Identify usage problems and craft technical / communication plans to remedy.
Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations.
Assist in the design & implementation of APIs and web-based interfaces.
Participate in the integration process with other enterprise systems.
Manage outsourced Salesforce.com implementation partners as required.
Manage ongoing relationship with Salesforce.com.
Develop training materials and train users on Salesforce.com functionality.
Required Skills & Experience
3+ years experience administering both Service Cloud and Sales Cloud deployments.
3+ years experience with custom configuration of Salesforce.
Salesforce Administrator Certification and/or Advanced Administrator Certification preferred.
Experience with writing Apex Triggers, Dataloader and some custom code.
Excellent written and verbal communication.
Strong organizational and interpersonal skills.
Strong troubleshooting skills.
Bachelor's degree in IT-related program or equivalent years of direct experience.
Location: LA/Orange County, CA Tax Term: Part time W2, CON_CORP, CON_W2
Pay Rate: Market Length: 6 - 12+ Months
Travel Required: Minimal - To Client site as required.
Please send your cover letter and resume to: firstname.lastname@example.org with the Position ID in the subject line.
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Premium Technologies, Inc. is an Equal Opportunity Employer